Frequently Asked Questions

Q. How did the new build project come about? Are you satisfied the demand is there for a bigger hospice?

Every day up to 10 people are waiting to access the care and support they desperately need from Thames Hospice. Our future demand modelling shows that this demand will only increase over the next 20 years as the number of people in our catchment area living over 100 will increase by 82%.

We looked at expanding on our current site but did not have the available space and would have had to close our current facilities to upgrade the space; this was not a viable option.

Demand modelling was conducted by an independent consultant and their recommendation was 34 Inpatient Unit beds by 2025. It was eventually agreed on 28 beds and an increase in community (at home) support to ensure the need for demand was met. There is also the opportunity to expand and build more bedrooms in the future at the new hospice should we need to,  without causing disruption. 

Q. Everything is on one site, why is that?

Research shows that a one-site model is better as patients and families have access to a wide range of services. Patients using Day Therapy Services can visit the Inpatient Unit (IPU)  and those receiving care in the IPU will benefit from the Day Therapy Services.

Q. What is happening to your existing hospice site on Hatch Lane?

As we are the freeholders we will be selling the site and have employed land agents to support us.

Q. When did you receive planning permission?

We were granted planning permission in July 2017 to build a new hospice for the local community. Set in more than eight acres of land with stunning views across landscaped gardens and Bray Lake, the new hospice will have 28 private inpatient rooms.

A new Day Therapy Suite will offer a wider range of daily therapeutic and social activities for day patients and inpatients. We will be able to double our day services provision. A new Education Centre will be dedicated to promoting palliative care excellence to our own staff and other health care professionals in our community as well as carers. Our main reception will include a café that will be open to the public.

Q. What is the social impact of the project?

We currently care for and support around 2,500 local people a year from patient support on the Inpatient Unit (IPU), community support, counselling and complementary therapies and support for families. We envisage this will double to almost 5,000 people in the new hospice.

  • There will be 65% more beds for inpatient care
  • We will double our Day Therapy Services
  • 600 hours more caring for patients in their own homes each year

The new hospice will also have a dedicated Education Centre so we can teach carers, nurses and others in the community about the highest quality palliative care for those people we cannot support directly.

Q. Is there any central or local government funding available to the new build project?

The project cost is estimated at £22million. Thanks to the generous support of our local community and careful and prudent financial planning, we have been able to put a significant amount towards the new hospice build, but we still need to raise £3 million to complete the new hospice opening in summer 2020.

Our annual revenue costs are £8million and we receive around 30% of our funding from the NHS.

In the new hospice the NHS has agreed to increase its funding to around 44% but they are not providing funding for the build itself.

Q. Have you been donated the land?

Summerleaze is a local gravel extraction company based in Maidenhead and have sold us the eight acres of land at a heavily reduced amount. We are very grateful for their ongoing support of Thames Hospice and to Peter Prior in particular, the owner of Summerleaze.

Q. How much do you need to raise to build and equip the new hospice?

We need to raise £3million to complete the build of the new hospice.

Q. How did you decide on a £3million public appeal?

We had a feasibility study undertaken by an independent consultant, which examined our history of support, our geography and the potential for a major fundraising appeal within our catchment area. They recommended within the time frame of three years we could raise £5-6million. We launched the private phase of our Capital Appeal in July 2017 and raised £3million, we now have £3 million left to raise to complete the new build.

If you would like to help with fundraising, please visit our Get Involved page to find out the ways you can help support the new hospice. 

Q. Are there any ongoing, additional revenue funding costs associated with the development project? If so, how will you fund those?

It currently costs more than £8million a year to keep Thames Hospice running. The new hospice will cost an estimated £9.2million a year to run. However, through extensive negotiations we have agreed that our funding commitment from the NHS will increase from 30% to 44% once the new hospice is fully operational. This has been agreed with all our local Clinical Commissioning Groups (CCGs).

We have growth strategies in place for both fundraising and retail that are part of our five year plans and a ten year charity forecast that is reviewed annually.

Q. How long will the Raise the Roof appeal go on for?

The private phase of our capital appeal started in July 2017 and will run for the full three years, while the public 'Raise the Roof' phase will run for around 12 to 18 months from September 2019. Our plan is to have achieved our target by autumn 2020. However, if we haven't reached our target, we will extend the appeal.

Q. What will happen if you don’t raise the funds?

We will review the appeal plans. We are selling our current site (Hatch Lane, Windsor) and can use some of the proceeds if needed to meet any shortfalls. We will extend the appeal if necessary to keep fundraising and we will also ask for repeat gifts from our warmest supporters, something that is very common in appeals.

Q. How can I help support the Raise the Roof appeal?

You can help our Raise the Roof appeal in a number of different ways:

  • You can help by making a gift yourself and this can be a one-off gift or a regular donation. We accept gifts online, by BACS, cheque or a cash donation when you visit Thames Hospice
  • You could help our appeal by making introductions to other individuals, groups, companies or trusts, who might wish to donate or get involved in some capacity
  • Please spread the word about our Raise the Roof appeal and the new build through your networks to ensure that everyone knows about it. Find out more about spreading the word here
  • There are lots of ways you can fundraise for us: to find out more please visit our Get Involved page which has the latest information about events and ways you can help

If you would like to get in touch to talk about any of these ideas or you own, please contact the Fundraising Team by emailing us or calling 01753 842121.

Q. What fundraising events are happening?

Lots and lots! We have treks, cycles, bake sales and more-there are so many ways for you to get involved. To find out more and see what events we're running take a look at our Get Involved page.